Earlier this year, USGBC launched a new and improved help center, responding to feedback form the customer experience survey. The goal was to ensure that the questions asked most often had public answers that people could access without having to reach out.

Since LEED Week 2022 is all about support, we are sharing the top 10 most popular FAQ/help topics. They cover LEED certification, education and credentials and were chosen based on the number of site visitors to the help center.

1. "What is LEED certification?"

2. Education badges

3. Earning and reporting continuing education (CE) hours

4. (tie) Fees and price quotes

4. (tie) Credential renewal

5. The LEED Green Associate credential

6. LEED certification process overview

7. Rating system selection

8. Preparing to take the LEED Green Associate exam

9. LEED requirements and other guidance

10. Minimum program requirements (MPRs)

Bonus LEED certification FAQ: LEED Online forms and uploads

Bonus LEED credentialling FAQ: Exam registration and purchasing policies

We hope this list encourages you to dig deeper into topics you hadn’t thought about before. Explore the help center to see more of what others are asking about.

Explore the help center

LEED常见问题:人们想知道什么